Payment
We accept  Cheques ,Bank transfer and Pay Pal.
The goods will not be delivered until the customer's funds that have been paid to The Bag Lady have cleared in full. A charge of £10.00 will be made for any unpaid cheques  to cover our restocking cost. 

Late payment compensation of £40.00 will be levied on all overdue accounts together with statuatory interest and any collection and court charges

Order Notes
Our minimum order is £75.00. Please note that all transactions will be carried out in Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. The Bag Lady monitors prices on a daily basis. 

Extra discounts may be available for bulk purchases, please enquire before placing order.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, The Bag Lady reserves the right to decline orders for bulk or high value purchases.

Delivery
Delivery rates and times from date of dispatch. 
We usually dispatch within 2/3 days of receipt of order. In seasonal busy periods ie:- Xmas this may take a few days longer. Delivery times are not guarenteed, but are as indicated as normal by our Couriers. 
If your order is urgent, we will try to dispatch same, or next day if your order is recieved by 10AM.

All orders over £200.00 (ex Vat) are carriage paid, all orders below amount this will incur the following charges

UK Mainland excluding Highlands 
Next working day     £9.50     Standard     2/3 working days8.50

Scottish Highlands & Northern Ireland 
3/5 DAYS     £ 12.50
Channel Islands Europe & International 
Prices on application 

Returns Policy & Guarantee
We guarantee your satisfaction. All of our products come with a no fuss No quibble guarantee.

If parcels are damaged please sign for them as damaged, then telephone or email us immediately so we may rectify the situation. If any products arrive damaged please let us know within 24 hours, we will either send a replacement, or refund your money.
Do not return prior to contacting us for return authorisation.

Contacting us
Please contact us as the details below or use the form on our contact page

Postal Address:
The Bag Lady 
"Avalon" Back Lane East
Great Bromley
Nr Colchester
Essex
CO7 7UE
Phone: 01206 250631
Mobile  07718 425248
Email: [email protected]

web: www.thebaglady.co.uk

Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm The Bag Lady (EBD) Ltd  or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. The Bag Lady  owns the copyright in all materials on this site.

Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of The Bag Lady or the property of their respective owners and is protected by United Kingdom copyright laws.

Customers may request permission by e mail ,to copy items ,images or articles for use in their own web sites or promotional material, subject to conditions
.
Tradmarks
All trademarks that appear on this site are the property of their respective owners